Byte Shop / Business Solutions partners with Level Platforms for Remote Monitoring Services.

Managed Workplace monitors all IP based devices at a customer’s site based on industry based best-practice monitoring policies supplied via the Managed Workplace template library or via custom rules designed by you. Strong and reliable remote monitoring provided through Managed Workplace allows you to become proactive and eliminate problems before they occur.

Monitoring setup is simple with an easy-to-use auto-discovery utility coupled with pre-defined best practice management policy modules (templates). Managed Workplace allows for customized monitoring based on specific devices and applications, to meet an individual VAR or IT service provider's business requirements.

Monitoring of all critical network components such as workstations, servers, applications, websites, network services, network devices (i.e. firewalls and routers) are all available through industry based standards and protocols (WMI, SNMP, Syslog, NetBios, ICMP, XML, etc) used widely within a typical network environment.

Feature Overview:

• Fully featured monitor set (i.e. events, services, applications, logs, syslog, SNMP, WMI, websites, etc) that allows for the monitoring of any entity that falls within your service agreement
• Extensible alert rules and thresholds that provide optimum flexibility and ease of use
• Performance and availability monitoring for devices, services, software and websites
• Integrated monitoring and alerting against Managed Workplace features (i.e. Patch Management and Microsoft Baseline Security Analyzer (MBSA))
• Over 100 predefined best-practice management templates help realize immediate ROI and takes the burden away of researching optimal monitoring practices
• Highly configurable to suit your needs including customizable alerts, alert categories, views and groups
• Unique features such as Service Grouping that aid in cross site monitoring and extensive collaborative services